Do you know your vital signs?
Communication is the lifeblood of your organization. Like blood, communication must flow freely, regularly and carry the right content. Who could survive if their heart beats...
10 Oct
Author: admin
05 Nov
Are you allergic to Feedback?
Any leader who doesn’t seek employees’ input is flying blind. Employees are potential intelligence gatherers, canaries in the mineshaft, allies and advisors to help you...
30 Oct
Beware the Rationalization Squad
One of the first “lab tests” I suggest for clients facing leadership communication problems is the rationalization index. This measures the amount of leeway people...
29 Oct
The You Are Here Arrow on the Map of Life
Everyone has seen the You Are Here Arrow on maps. Whether reading the map in a shopping mall or displayed on a GPS device, that...
26 Oct
Avoiding ethical elitism
I’ve been a student of leadership communication behavior for more than 40 years. In a career split about evenly between the military and corporate worlds,...