Blog

  • Any leader who doesn’t seek employees’ input is flying blind. Employees are potential intelligence gatherers, canaries in the mineshaft, allies and advisors to ...

  • I’ve been a student of leadership communication behavior for more than 40 years. In a career split about evenly between the military and corporate worlds,......

  • One of the first “lab tests” I suggest for clients facing leadership communication problems is the rationalization index. This measures the amount of leeway peo...

  • Everyone has seen the You Are Here Arrow on maps. Whether reading the map in a shopping mall or displayed on a GPS device, that......